A Different Approach to Facials
You won't find "Diamond Deluxe" or "Platinum Paradise" facials here. We don't believe in marketing gimmicks or making you guess which fancy-sounding package might work for your skin.
Instead, we take a straightforward, professional approach: we assess your skin and customize the treatment based on what it actually needs.
Why This Matters
Your skin changes. What it needed last month might not be what it needs today. Seasonal changes, stress, hormones, diet—everything affects your skin differently at different times.
A pre-packaged "anti-aging facial" can't account for the fact that your skin might need deep hydration this visit and gentle exfoliation the next. Our personalized approach ensures you're always getting exactly what your skin needs right now, not what a marketing department thought sounded appealing.
What to Expect During Your Facial
Every facial appointment follows a professional, structured approach while remaining completely customized to your needs.
Skin Assessment
We begin by evaluating your skin type, current condition, and any concerns you're experiencing
Deep Cleansing
Professional cleansing removes makeup, oil, and impurities to prepare skin for treatment
Customized Exfoliation
Gentle to intensive exfoliation based on your skin's tolerance and needs
Extractions (If Needed)
Professional extraction of blackheads and congestion when appropriate
Targeted Treatments
Serums, masks, and treatments selected for your specific concerns
Massage & Relaxation
Facial massage to improve circulation and enhance product absorption
Hydration & Protection
Moisturizers and treatments to lock in results and protect your skin
Homecare Guidance
Recommendations for maintaining and enhancing your results at home
We Address All Skin Concerns
- Acne & Breakouts — Deep cleansing, extractions, and antibacterial treatments
- Dehydration — Intensive hydration masks and moisture-binding treatments
- Aging & Fine Lines — Collagen-boosting treatments and firming techniques
- Sensitivity & Redness — Gentle, soothing products for reactive skin
- Hyperpigmentation — Brightening treatments and even-tone products
- Dullness — Exfoliation and treatments to restore radiance
- Texture Issues — Smoothing treatments for rough or uneven skin
- Combination Concerns — Customized approach for multiple issues
Watch Erika perform a full customized facial treatment at Hideaway Spa - Condensed to 1.5 minutes
Acne Facials & Teen Skin in Windsor
Acne is one of the most common concerns we treat — and one of the most frequently mismanaged. Many common over-the-counter acne products prioritize drying and stripping over barrier support, which can paradoxically increase sebum production and compromise the skin's protective layer over time, worsening outcomes rather than improving them.1 Professional facials take a different approach: assess first, then address the actual condition rather than just the symptom.
What an Acne Facial Includes
A professional assessment distinguishes between comedonal acne (blocked pores), inflammatory acne, and mixed presentations — each responds to different techniques. For active acne and congested skin, treatment typically combines deep cleansing to clear pore-clogging debris, controlled extractions where appropriate, antibacterial high frequency to calm surface bacteria, and anti-inflammatory masks — all calibrated to your skin's current condition rather than a fixed protocol.
High frequency treatment at Hideaway Spa
Teen Skin & Hormonal Acne
We regularly treat teen clients. Professional facials are well-suited for managing hormonal breakouts — they reduce congestion, calm active inflammation, and help prevent the repeated trauma that leads to permanent scarring. To be clear about expectations: facials won't treat the hormonal root cause itself, but they significantly reduce the damage that unchecked congestion and inflammation cause in the meantime. Consistent early care makes the scarring that might otherwise develop much less likely — and established scarring is significantly harder to address after the fact.
Already Have Acne Scars?
Facials manage active acne effectively, but if scarring has already formed — pitted texture, hyperpigmentation, uneven tone — Procell Microchanneling delivers more significant structural improvement by triggering your skin's own collagen production. Here's a real result from one of our Windsor clients:
Real client result — acne scarring treated with Procell Microchanneling at Hideaway Spa Windsor. Individual results vary.
[1] Chularojanamontri L, Tuchinda P, Kulthanan K, Pongparit K. "Moisturizers for Acne: What are their Constituents?" J Clin Aesthet Dermatol. 2014;7(5):36–44. Reviews the role of barrier support in acne management and how barrier disruption can complicate treatment outcomes.
Anti-Aging Facials in Windsor
Visible skin aging reflects changes that have been accumulating for years before they become apparent. Collagen and elastin production decline measurably beginning in your twenties, cell turnover slows, and the skin's capacity to retain moisture decreases — by the time lines or texture changes appear, the underlying process is well underway.2 Professional facials address aging through several complementary mechanisms that home-only skincare can't fully replicate.
Facial being performed at Hideaway Spa in Windsor, ON
What Anti-Aging Facials Target
There's no single "anti-aging facial" here — we customize to where your skin actually is. Depending on your concerns, treatment typically draws on a combination of:
- Exfoliation — Accelerates the cell turnover that slows with age, revealing fresher, more even-toned skin and improving surface texture
- Firming masks & peptide serums — Ingredients that support collagen synthesis and improve elasticity at the surface level
- Facial massage — Stimulates circulation and promotes lymphatic drainage, reducing puffiness and improving product absorption
- High frequency — Promotes surface circulation, supporting a healthier, more oxygenated skin environment
- Deep cleansing & extractions — Keeps pores clear and skin looking refined rather than congested
The 90-Minute Option for Anti-Aging
For clients focused on aging concerns, the 90-minute facial is particularly well-suited. The included galvanic treatment uses a low-level direct current to facilitate movement of charged active ingredients into the skin — a process rooted in the established physics of iontophoresis, where direct current drives ions across a membrane.3 In practical terms, this means the peptides, hyaluronic acid, and anti-aging actives in your treatment serums penetrate more effectively than topical application alone. The ultrasonic spatula adds a complementary layer of enhanced infusion through mechanical vibration.
Chemical Peels for Photoaging & Uneven Tone
For sun damage, hyperpigmentation, or texture changes from photoaging, a chemical peel is often the more targeted option. Professional-strength acids accelerate surface renewal and address discolouration more directly than a standard facial. The evidence for professional peeling as an approach to mild-to-moderate photoaging is well-established in the dermatology literature.3
When Facials Reach Their Limit
Facials are excellent for maintaining skin health and managing surface-level aging — they're the right tool for ongoing care. But they work primarily at the skin's outer layers. Changes in skin thickness, laxity, deep lines, or significant textural loss reflect changes in the deeper dermis that surface treatments alone can't fully reverse. Procell Microchanneling creates precise micro-channels that trigger collagen and elastin production at the dermal level, building structural improvements progressively over 4–6 weeks. For many clients with anti-aging goals, the most effective approach combines regular facials for maintenance with periodic microchanneling for deeper structural improvement.
Real client result — Lines and texture treated with Procell Microchanneling at Hideaway Spa Windsor. Individual results vary.
[1] Varani J, Dame MK, Rittie L, et al. "Decreased Collagen Production in Chronologically Aged Skin." Am J Pathol. 2006;168(6):1861–1868.
[2] Kalia YN, Naik A, Garrison J, Guy RH. "Iontophoretic drug delivery." Adv Drug Deliv Rev. 2004;56(5):619–658. Reviews the mechanism by which direct current facilitates transdermal ion transport.
[3] Rendon MI, Berson DS, Cohen JL, et al. "Evidence and Considerations for the Use of Chemical Peels in the Practice of Dermatology." J Clin Aesthet Dermatol. 2010;3(7):32–43.
Men's Facials & Back Facials in Windsor
Men's skincare services have grown significantly in recent years — and the reasons are practical. Men's skin is anatomically thicker and tends to produce more sebum, but it also faces specific ongoing challenges: chronic razor irritation, ingrown hairs, post-shave barrier disruption, and enlarged pores are all addressable with professional care. None of those concerns resolve well with a basic home routine alone.
All facials at Hideaway Spa are fully inclusive — there's no separate men's menu and no difference in pricing or care. The same assessment-driven approach applies regardless of who's in the chair. Whether the concern is ongoing congestion, rough texture, sun damage, or skin that just hasn't had proper professional attention before, the process is the same: assess, then treat what's actually there.
Back Facials
A back facial (sometimes called a bacial) applies the same principles as a standard facial — professional cleansing, exfoliation, targeted extractions, and calming treatment — to an area that's difficult to treat at home and commonly prone to congestion, breakouts, and ingrown hairs. Back facials are available within our standard facial service pricing; just mention it when booking so we can plan the appointment accordingly.
Men's grooming and skincare services are becoming a normal part of personal care rather than a niche — read more about trends in men's grooming services →
Choose Your Facial Duration
All facials are fully customized to your skin type, concerns, and goals using professional-grade Vivier and Oxygen Biological products. Here's what each length typically includes:
| Duration | Price | What's Included |
|---|---|---|
| 60 Minutes | $90 |
Ideal for addressing primary concerns or regular maintenance when time is limited. |
| 90 Minutes | $110 |
All of the 60-minute steps, plus:
Perfect for more intensive work, deeper product penetration, or enhanced relaxation. |
| 120 Minutes | $150 |
A complete 60-minute customized facial + a full 60-minute body massage (non-RMT, focused on relaxation). The ultimate self-care escape for total rejuvenation. |
Facial Treatment Pricing
Choose your time window — we'll customize the treatment to your needs
| Service | Price ($) |
|---|---|
| 60 Minute Facial | 90 |
| 90 Minute Facial | 110 |
| 120 Minute Facial (Includes 1 hr massage & 1 hr facial) | 150 |
| 45 Minute Back Facial | 80 |
| Microdermabrasion | 115 |
| Chemical Peel | 115 |
All treatments include professional-grade Vivier & Oxygen Biological products
Specialized Treatment Options
In addition to our customized facials, we offer specialized treatments for specific concerns.
Microdermabrasion — $115
Microdermabrasion is a mechanical exfoliation technique that removes the outermost layer of dead skin cells, revealing fresh, smooth skin underneath. This treatment uses fine crystals or a diamond-tipped wand to gently abrade the skin's surface, stimulating cell turnover and collagen production.
Best for: Fine lines, rough texture, dull skin, mild acne scarring, sun damage, and uneven skin tone. Microdermabrasion provides immediate visible results with no downtime.
What to expect: The treatment creates a mild suction sensation as dead skin is removed. You may experience temporary pinkness immediately after, which typically fades within a few hours. Most clients see smoother, brighter skin right away, with progressive improvements over a series of treatments.
Chemical Peel — $115
Chemical peels use professional-strength acids to exfoliate deeper layers of skin, addressing more significant concerns than manual exfoliation alone. The specific peel formula is selected based on your skin type, concern, and tolerance.
Best for: Acne and breakouts, hyperpigmentation and dark spots, sun damage, fine lines and wrinkles, uneven texture, and enlarged pores. Chemical peels deliver more dramatic results than surface exfoliation.
What to expect: You may feel a mild tingling or warmth during application. Depending on the peel strength, you may experience flaking or peeling for 3-7 days afterward. Results become visible as skin renews, revealing brighter, smoother, more even-toned skin.
We also have a guide to skin rejuvenation treatments →
Professional-Grade Products
We use and retail two professional skincare lines chosen for their clinical efficacy and safety.
Vivier (While Supplies Last)
Vivier is a pharmaceutical-grade skincare line developed by Canadian dermatologists. The products contain pharmaceutical concentrations of active ingredients including:
- Vitamin C (L-Ascorbic Acid) — Brightening and antioxidant protection
- Retinol — Cell turnover and anti-aging benefits
- Peptides — Collagen stimulation and firming
- Hyaluronic Acid — Deep hydration and plumping
- Niacinamide — Pore refinement and barrier support
Oxygen Biological (Primary Line)
Oxygen Biological is our primary skincare line, offering medical-grade formulations with advanced delivery systems. The range includes cleansers, serums, moisturizers, and treatment products for all skin types and concerns.
Products are available for purchase during or after your appointment. We'll recommend specific products based on your skin's needs and your homecare routine. Visit our dedicated Oxygen Biological page for more details.
Ready for More Intensive Results?
While facials provide excellent ongoing maintenance and address many skin concerns, some issues benefit from more advanced collagen induction therapy.
Microchanneling (Advanced Microneedling) — $350
Microchanneling is an advanced form of microneedling that activates your skin's own collagen and elastin production through precise vertical stamping channels which we combine with recombinant growth factor serum. This creates results similar to PRP "vampire facials" without requiring blood draws—using biotech-derived growth factors instead.
Best for: Fine lines and wrinkles, acne scars and texture issues, hyperpigmentation, surgical scars, stretch marks, and overall skin rejuvenation. Results are progressive and long-lasting because they come from your body's own collagen production, not temporary topical effects.
Why microchanneling instead of traditional microneedling:
- Gentler technique — Vertical stamping motion vs. dragging needles across skin
- Minimal downtime — Typically a few hours of redness vs. 1-3 days with traditional microneedling
- Superior growth factors — Recombinant growth factor serums (consistent, standardized results without the variability of PRP or a blood draw)
- More precise — Safe even around delicate areas like eyelids
- Actual structural changes — Creates new collagen, not just surface improvement
- Progressive results — Improvement continues over 4-6 weeks as collagen forms
Frequently Asked Questions
Why don't you give your facials fancy names?
Because marketing gimmicks don't improve your skin—proper assessment and customization do. We'd rather spend our energy on delivering effective treatments than coming up with creative package names.
Your skin is unique and changes over time. What works for someone else might not work for you, and what your skin needed last month might not be what it needs today. By assessing your skin at each appointment and building the treatment around its current needs, we ensure you're always getting exactly what will benefit you most.
You choose the time you want to spend (60, 90, or 120 minutes), and we handle the rest based on professional assessment—not which package name sounds fanciest.
How do I know which facial length to book?
All facials are 100% customized to your skin type, concerns, and goals using professional-grade Vivier and Oxygen Biological products. Here's a breakdown of what each duration typically includes:
- 60 minutes ($90) — Focused and efficient for addressing primary concerns or regular maintenance.
Includes: double cleanse, exfoliation, steam, extractions (if needed), high frequency, treatment mask, facial massage, and finishing creams/serums. Great when time is limited or for ongoing upkeep. - 90 minutes ($110) — Extended time for deeper, more comprehensive work.
Includes everything in the 60-minute facial, plus: galvanic treatment (for improved circulation and deeper product penetration) and ultrasonic spatula (gentle exfoliation and enhanced infusion). Ideal if you want multiple targeted treatments or extra relaxation. - 120 minutes ($150) — The ultimate self-care escape.
Combines a full 60-minute customized facial (all steps above) with a complete 60-minute full-body massage (non-RMT, focused on relaxation and stress relief). Perfect for special occasions, deep reset, or when you want comprehensive facial care + total body unwinding.
If you're unsure or it's your first visit, book the 60-minute appointment — we can always assess your skin during the session and recommend a longer option for future bookings based on what your skin truly needs.
How much does a facial cost in Windsor?
In Windsor, facial prices typically range from around $80 to $150+ depending on the spa, treatment length, products used, and whether advanced treatments are included.
At Hideaway Spa, our customized facial pricing is straightforward:
- 60 Minute Customized Facial — $90
- 90 Minute Customized Facial — $110
- 120 Minute Facial + Massage Combination — $150
Unlike many spas that offer numerous facial packages with different names, every facial we provide is customized to your skin's current needs. We assess your skin at each appointment and select the appropriate products and techniques based on your concerns, whether that's acne, dehydration, sensitivity, congestion, or signs of aging.
If you're unsure which option to choose, the 60-minute facial is the most popular starting point and provides enough time for a complete customized treatment and skin assessment.
We also offer specialized skincare treatments including chemical peels, microdermabrasion, Procell microchanneling, and thermolysis for clients seeking targeted treatment of specific skin concerns. View our complete list of skincare services →
What should I expect during my first facial?
Your first appointment includes a thorough skin assessment where we discuss your concerns, goals, and any skin sensitivities. We'll explain what we're doing throughout the treatment and why, so you understand how each step benefits your skin.
The treatment typically includes cleansing, exfoliation, extractions (if appropriate), masks or targeted treatments, massage, and final hydration. You'll leave with specific homecare recommendations to maintain and enhance your results.
Most clients find facials deeply relaxing. It's completely normal to fall asleep during the treatment!
How often should I get a facial?
Most clients benefit from facials every 4-6 weeks. This timing aligns with your skin's natural cell turnover cycle (approximately 28 days) and allows for consistent improvement of concerns like acne, texture issues, or aging signs.
That said, frequency depends on your specific skin concerns and goals:
- Active acne or congestion — Every 3-4 weeks initially, then spacing out as improvement occurs
- Maintenance and prevention — Every 4-6 weeks
- Anti-aging focus — Every 4 weeks for optimal collagen stimulation
- Seasonal tune-ups — Quarterly (every 3 months) at minimum
We'll recommend a schedule based on your skin's response and your personal goals.
Will extractions hurt?
Professional extractions should not be painful when performed correctly. You may feel pressure or mild discomfort, but sharp pain means something is wrong.
We only perform extractions when appropriate—not every facial needs them. When extractions are beneficial, we use proper technique and tools to remove congestion safely without damaging skin. If you have concerns about sensitivity, let us know and we'll adjust our approach accordingly.
Can I get a facial if I have active acne?
Yes! Professional facials can significantly help manage acne. We'll focus on deep cleansing, gentle exfoliation, and extractions to remove congestion while using antibacterial and anti-inflammatory products to calm breakouts.
However, if you're experiencing a severe breakout or cystic acne, it may be better to see a dermatologist first for medical treatment. We can work in conjunction with your dermatologist's care to maintain results.
What's the difference between a facial, microdermabrasion, chemical peel, and microchanneling/microneedling?
Facial — A comprehensive treatment customized to your needs, typically including cleansing, exfoliation, extractions, masks, massage, and hydration. Addresses multiple concerns and provides both therapeutic and relaxation benefits. Results are immediate but primarily surface-level.
Microdermabrasion — A mechanical exfoliation treatment focused specifically on removing dead skin cells and improving texture. More aggressive than manual exfoliation but gentler than chemical peels. No downtime. Results are immediate surface improvements.
Chemical Peel — Uses professional-strength acids to exfoliate deeper layers of skin. More intensive than both facials and microdermabrasion, with more dramatic results but potential for peeling/flaking for several days afterward. Results improve over 1-2 weeks.
Microchanneling/Microneedling — A collagen induction treatment that creates controlled micro-injuries to trigger your body's healing response and new collagen production. This is not a facial—it's a specialized medical-grade treatment. Microchanneling is an advanced form of microneedling that uses vertical stamping (gentler, less trauma) plus medical-grade recombinant growth factors. Results are progressive over 4-6 weeks as new collagen forms, creating actual structural improvements in skin thickness and texture.
How they compare: Facials, microdermabrasion, and chemical peels work on the skin's surface layers and provide more immediate, temporary results. Microchanneling/microneedling works deeper to create lasting structural changes by activating your body's own collagen production—similar to how PRP "vampire facials" work, but using bioengineered growth factors instead of blood draws.
All can be beneficial depending on your goals. During your appointment, we'll recommend which approach will give you the best results. Learn more about microchanneling →
Do you offer massage services?
Facial massage is included as part of all facial treatments. The 120-minute facial includes a full hour of body massage plus a full hour of facial treatment, providing comprehensive relaxation and care.
We do not offer standalone massage services—massage is provided as part of facial appointments only.
Do you offer salmon DNA treatments?
No, we do not currently offer Salmon DNA (PDRN) treatments, such as Rejuran or similar polynucleotide-based facials.
That said, many clients ask about PDRN because they're seeking regenerative, collagen-boosting options with minimal downtime that help improve skin texture, elasticity, hydration, and overall repair—especially for concerns like fine lines, acne scars, sensitivity, or dullness.
Our closest (and often preferred) alternative is Procell Microchanneling. This treatment uses precise vertical stamping to create microchannels, then infuses concentrated human-derived stem cell growth factors and cytokines (from Procell MD serums) directly into the skin. It triggers robust collagen and elastin production while delivering powerful signaling proteins that promote healing, remodeling, and rejuvenation in a very similar way to what PDRN aims for—often with more direct and comprehensive results for anti-aging, scarring, and firmness. Visit our microchanneling page →
Is a facial safe during pregnancy or while breastfeeding?
Yes, most facials are safe and even beneficial during pregnancy and breastfeeding — they provide relaxation, hydration, and gentle care without harsh actives. We avoid strong chemical peels, retinols, high-concentration acids, or intensive extractions if needed, and customize based on your stage and sensitivities. Always mention pregnancy/breastfeeding during booking or assessment so we can tailor products and techniques for maximum safety and comfort.
What if I have allergies or sensitivities to skincare products?
We prioritize safety — disclose any known allergies, sensitivities, or reactions (e.g., to fragrances, preservatives, acids) during booking or your skin assessment. We use professional-grade, clean formulations (Vivier and Oxygen Biological lines) that are generally well-tolerated, but we can adjust or avoid specific ingredients. Patch testing is available if needed, and we'll select gentle, hypoallergenic options to suit your skin.
Can I purchase the products you use?
Yes! Both Vivier (while supplies last) and Oxygen Biological products are available for retail purchase. We'll recommend specific products based on your skin's needs and help you build an effective homecare routine. We even carry Oxygen Biological's professional-grade insect repellent for clients who appreciate quality formulations beyond skincare.
Professional-grade skincare makes a significant difference in maintaining and enhancing your facial results between appointments. The active ingredient concentrations in these products far exceed what's available in drugstore or department store brands.
What should I do before and after my facial?
Before your facial:
- Arrive with a clean face (or we'll cleanse for you)
- Avoid aggressive exfoliation or new products for 48 hours prior
- Let us know about any recent treatments (Botox, fillers, laser) or new medications
- Avoid sun exposure or tanning before your appointment
After your facial:
- Avoid touching your face unnecessarily
- Skip makeup for the rest of the day if possible (especially after extractions)
- Use gentle products and avoid harsh actives for 24-48 hours
- Wear SPF daily (this should be standard, but especially important after treatments)
- Avoid intense heat (saunas, hot yoga) for 24 hours
- Stay hydrated and follow any specific homecare instructions provided
References & Scientific Literature
- Chularojanamontri L, Tuchinda P, Kulthanan K, Pongparit K. Moisturizers for Acne: What are their Constituents? J Clin Aesthet Dermatol. 2014;7(5):36–44. Reviews the role of barrier support in acne management and how barrier disruption can complicate treatment outcomes.
- Varani J, Dame MK, Rittie L, et al. Decreased Collagen Production in Chronologically Aged Skin. Am J Pathol. 2006;168(6):1861–1868.
- Kalia YN, Naik A, Garrison J, Guy RH. Iontophoretic Drug Delivery. Adv Drug Deliv Rev. 2004;56(5):619–658. Reviews the mechanism by which direct current facilitates transdermal ion transport.
- Rendon MI, Berson DS, Cohen JL, et al. Evidence and Considerations for the Use of Chemical Peels in the Practice of Dermatology. J Clin Aesthet Dermatol. 2010;3(7):32–43.
Related Reading
- Procell Microchanneling — Advanced Collagen Induction at Hideaway Spa →
- Blemish Correction Treatments at Hideaway Spa →
- Navigating Skin Rejuvenation — When to Choose Peels, Needling & More →
- Ultherapy vs Microchanneling — What the Science Actually Says →
- The Hidden Dangers of RF Microneedling →
- Understanding Scars: Types and How to Treat →
- High Frequency & Galvanic Treatments — Science-Backed Benefits →
- Microneedling Serums Compared: Growth Factors, PRP, PDRN & Exosomes →
- Learn About Our Primary Product Line — Oxygen Biological →
What Our Clients Say
⭐⭐⭐⭐⭐ Rated 5.0 on Google (25+ Reviews)
Read all reviews on Google →
"I've been going to Hideaway Spa since the beginning for all of my beauty needs (waxing, mani/pedi, facials). She is excellent and comes highly recommended!"
— Sarina S.
"I had such a pleasant experience at Hideaway Spa with my facial. I felt comfortable and well taken care of the whole time. My skin felt refreshed afterward and the overall atmosphere was peaceful and welcoming."
— TVN.
"I have been going to hideaway spa for years and it is fantastic! Excellent service and the facials are amazing!!"
— Stephanie